Here at Social Media Tribe more and more clients have been approaching us devastated that their social media accounts have been hacked, and that they no longer have access to accounts they have spent years building up.
Recovering hacked accounts is possible, but it takes a lot of time, effort and causes stress in the meantime. After assisting in recovering quite a few hacked accounts, we feel it’s time to share some tips on how to keep your account safe on Facebook. Prevention is by far the best action you can take.
Here are our 5 steps to keeping your account safe (and therefore your friends and business assets safe) on Facebook:
1. Choose a Unique Password
If your Facebook password is the same as your email password or you haven’t changed it for a while, it’s time to change it now! Go to your Account setting and change your password on the ‘General Settings’ tab.
2. Beware of Scams
If you receive a link in an email that seems to be from Facebook, but doesn’t relate to any action you have taken recently, do not click it. Facebook has provided a helpful resource to help you recognise and avoid scams on Facebook and Instagram which you can view here.
3. Turn on Two-Factor Authentication
Two-factor authentication is an added security feature that helps protect your Facebook account. Once set up, you’ll be asked to enter a special login code each time someone tries logging into your account from a browser or mobile device Facebook doesn’t recognize.
To set up two-factor authentication
Go to your security and login settings
Scroll down to Use two-factor authentication and click Edit
Choose the security method you want to add and follow the on-screen instructions
You can find more information about two-factor authentication here.
4. Turn on Login Notifications
Login notifications will notify you whenever your account is accessed using a computer or device that Facebook doesn’t recognise. You can turn these notifications on in your Security Settings.
5. Select Trusted Contacts
Trusted contacts are friends that can securely help you if you ever have trouble accessing your account. You can choose trusted contacts in your Security and Login settings under ‘Setting Up Extra Security’.
If your account or someone else’s account is hacked, go to this page to report and recover the account.